Chartwell staff is assisting senior male resident walking down an aisle / Le personnel de Chartwell aide un résident âgé à marcher dans l'allée

Memory Care at Chartwell Scarlett Heights in Etobicoke

Chartwell Scarlett Heights is a retirement residence in Etobicoke featuring a dedicated Memory Living Neighbourhood specially designed for seniors living with dementia. Our unique Memory Living Program is known for its high staff-to-resident ratios, tailored life enrichment activities, access to safe outdoor spaces, interactive design elements, and a family-style dining program.

Explore our special program features for seniors living with dementia in Etobicoke

Chartwell Scarlett Height’s Memory Living Neighbourhood includes the following specialized programs and services to maximize your loved one’s comfort and well-being:

  • High staff-to-resident ratios
  • Secure and interactive setting with 24-hour supervision
  • Staff training in Gentle Persuasive Approach (GPA) and Positive Persuasive Approach (PPA) to help them understand and cater to the unique needs of our residents living with dementia
  • Specialized life-enrichment programming, supportive and nutritious dining experience and group outings
  • Flexible routines that balance structure with spontaneity
  • Person-centred care plans reflective of residents’ unmet needs, abilities, and interests
  • Dedicated Memory Living Manager and Social Worker to support families
Chartwell Care staff chatting with the senior resident by the fire place

Understanding Dementia: What Caregivers Need Most

Caring for someone with dementia can feel complex and emotional. This guide walks through symptoms, progression, and care strategies—equipping you with practical tools and insights to support your loved one with confidence and compassion at every stage.

Download the Guide
Aperçu miniature du guide Comprendre les déficits cognitifs

Explore Chartwell’s Memory Living program

Interested in learning more about the care, services, and unique features of our Memory Living program? Download our brochure today!

  
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Senior woman and her adult daughter are reading a book at the tea table / Une femme âgée et sa fille adulte lisent un livre à la table de thé

Browse our comfortable Memory Living suites in Etobicoke

Studio

Starting from $9,019/month

Suite plans thumbnail / Plan des suites miniature
Download Suite Plans

  • Key features included:

    1. Three (3) meals included

    2. Meal assistance

    3. 24/7 staff

    4. On-Site Nurse

    5. Morning and evening assistance

    6. Showering and bathing assistance

    7. Escort assistance

    8. Medication management

    9. Visual checks

    10. Daily Reminders

    11. Redirection and reassurance

    12. Emergency Response System

    13. Secured unit

    14. Kitchenette

    15. Utilities

    16. Individual thermostat

    1. In-suite air-conditioning

    2. Daily room refresh

    3. Weekly housekeeping

    4. Laundry facilities

    5. Weekly linen service

    6. Personal laundry

    7. Towel service

    8. Cable TV

    9. Telephone

    10. Wi-Fi

    11. Wi-Fi common areas

    12. Outdoor parking

    13. Transportation services

    14. In-suite mail delivery

    15. Social Worker

  • Optional services available:

    1. Compression stocking assistance

    2. Enhanced care services through our Care Assist program

    3. Additional care services available through our Care Assist program

    1. Patio/balcony

    2. Storage

The image above is a sample and may not represent the specific layout. For the complete suite plan layout, you can download it via the blue button above. This page provides a general description of the types of activities, services and amenities that may be available and is not intended to be an exhaustive or inclusive list. Activities, services, amenities, and prices are not guaranteed and are subject to change. The actual services, amenities and prices will be based on the suite and optional services selected following a personalized tour.

  • Learn about our unique approach to memory care in Etobicoke

    At Chartwell Scarlett Heights, our unique, person-centred approach to memory care means our trained and caring staff seek to establish strong social connections with residents in order to foster trust and familiarity. We also partner with families to learn each person’s life history—all to better understand their story and form meaningful relationships. 

  • Hear about our support for families of residents living with dementia

    To better support the families of our residents, we have a dedicated Social Worker on-site to provide orientation, facilitate family conferences and deliver counseling services if desired. Family members are also encouraged to drop by any time to speak with our Memory Living Manager. 

Review our Care Assist Brochure for Memory Living

Many care services are already included in our Memory Living program, but we know every person’s needs are unique. Explore our Care Assist brochure to see the additional services and flexible options available to further personalize your loved one’s experience, meant to enhance their overall well-being and your peace of mind.

Download Brochure
Thumbnail of Chartwell Care Assist brochure

Discover our lifestyle at Chartwell Scarlett Heights

Book a personalized tour

Watch our Dementia Education Video Series

Supporting a loved one with dementia can feel overwhelming—but you’re not alone. Learn from our experts in senior living in our dementia video series, created especially for family caregivers. Get helpful insights, emotional support, and practical tips for your journey ahead.

Frequently Asked Questions